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Why isn’t my Google sheet being updated?
Why isn’t my Google sheet being updated?
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Written by Pro Backup
Updated over a week ago

There are a few technical constraints that we need to work with when syncing data to Google Sheets. If you notice that one of your Google Sheet is no no longer being updated, please check and verify the points below before reaching out to our dedicated support team.

  • Your app has more than 50.000 records. In this case no Google sheet will be created. However the data will still be backed up on our AWS severs.

  • You have modified the template. In this case a new Google sheet will be created. The previous version of the Google Sheet will be moved to the Archive folder.

  • Your user has been removed from the workspace. In this case you have to ask a team member to add your account to the workspace again.

  • The Google sheet exceeds the limit of 1.5 million cells. In this case, a new Google sheet is created with fewer app fields (i.e. Columns). The previous version of the Google Sheet will be moved to the Archive folder.

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