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Not able to connect to Google account?

ProBackup avatar
Written by ProBackup
Updated this week

It is possible that for some reason you are unable to connect to your Google account. In this case, we recommend the following solutions.

Option 1: Connect after onboarding

If the connection fails during the initial setup, you can skip it and try again later.

  • Click on Skip for now in the onboarding process.

  • Complete the onboarding process. After this, your first backup will be initiated automatically, and you will have access to your account .

  • Once you are logged in, you can connect again via https://app.probackup.io/settings/google-drive

Option 2: Reset Google Workspace permissions

If your Google Workspace account has been used before to sync data, you may need to remove the integration from your Google account before reconnecting.

Once this is done, try to connect your Google Workspace account in ProBackup again.

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