In monday.com you can add files on three different ways to your account and unfortunately we are not able to back up all of them. In this help article we want to clarify which files are included in the backup scope.
✅ Files uploaded via a file field
In every board you can add your own custom fields, one of them being the “file” field. Once you have added this field to your board, then you can upload files directly from the board overview
✅ Files uploaded via a comment
Files that are added as an attachment to an update are included in the backup.
❌ Files uploaded directly to a task
Files that are uploaded via the “files” tab are not backed up.