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How can I claim a subscription from a team member?
How can I claim a subscription from a team member?
ProBackup avatar
Written by ProBackup
Updated over 5 months ago

Even though you can invite multiple users to the same subscription, a subscription can only be managed by one admin. If the admin no longer can continue to manage this, you can claim the subscription from him.

To claim a subscription, click on your avatar in the top right corner, go to Subscriptions and click on Claim subscription:

  • Fill in the name of the admin from who you would like to claim the subscription.

  • An email will be sent to the current admin to ask him to approve your request.

  • Once the admin has approved your request, you will be the new admin of the subscription.

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