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Technical Support

How to contact Pro Backup?

Pro Backup has thousands of registered users and unfortunately, we cannot provide individual email support for all of them. Please...

What if my access token is no longer valid?

For each integrations you need to authorize Pro Backup to have access to your account. This access is managed by...

How to stop the sync to my Google Drive?

To stop the sync of your data backups to your Google Drive:  Go to Settings > Google Drive Click on...

What if my Google Drive is full?

Depending on your price plan, your Google Drive has a limited amount of cloud storage.  Therefore it is possible that...

Why isn’t my Google sheet being updated?

Here is an overview why could explain that your Google sheet is not being updated or missing. Please check and...

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