This article explains how ProBackup connects to your cloud apps, stores your data, and handles any limitations.
Connecting via API
ProBackup uses each app's API (Application Programming Interface) to securely access and back up your data. When a backup runs, ProBackup sends an encrypted request to the cloud app, which returns the requested data using the same security protocols.
Each cloud app provides its own API, and ProBackup is built to work within the rules and capabilities that each API defines.
API limitations
The API of each cloud app determines which data types ProBackup can access. This means that certain data types cannot be backed up or restored.
For example:
ProBackup does not back up automations, Power-Ups, or views for Trello.
When restoring an item in monday.com, subitems will not be restored.
The backup and restore capabilities for each app are documented in the integration section of our Help Center.
Data storage
ProBackup stores all backup data in AWS data centers in Dublin, Ireland, using AES-256 encryption. File data is stored in AWS S3, while metadata (e.g. IDs, tree structure, and webhook registrations) is stored in AWS RDS.
For more details, see Data security.
Google Drive sync (optional)
You can sync a copy of your backed-up data to your own Google Drive, creating an additional layer of redundancy. This also allows you to set up an automated download to a local device using Google Drive for Desktop.
Note: When restoring data, ProBackup relies only on the data stored in AWS. Data stored in Google Drive is not used for restores.