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How to back up Asana with a service account

Written by ProBackup

This article explains how to connect ProBackup to Asana using a service account instead of a standard OAuth connection.

Note: Service account connections are only available on the ProBackup Premium plan and require an Asana Enterprise plan.

Step 1: Enable Work Access Mode in Asana

  1. In Asana, navigate to the admin console.

  2. Click "Launch Asana" in the left pane.

  3. Select "Work access mode".

For more details, see Asana's guide on Work Access Mode.

Step 2: Create an API token

  1. Log in to your Asana service account.

  2. Click "Create new token".

  3. Enter a token name (e.g. "ProBackup Backup") and click "Continue".

  4. Click "Copy" to copy the token, then click "Done".

Step 3: Paste the token in ProBackup

  1. Open https://app.probackup.io/onboarding/asana/service_token (log in as the admin of the Asana backup).

  2. Paste the token and click Connect Asana.

That's it. If your Asana backup already exists, this replaces its connection; your backed-up data and history stay, and a full re-sync starts right away so the projects the service account can see appear in your vault within the next hours.

Do not send the token by email or chat, not even through a secure link. Our team never needs to see it.

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