This guide explains how to apply a ProBackup promotion code to your Jira or Confluence subscription in the Atlassian admin console.
Prerequisite: You must be an organization admin or site admin on your Atlassian account.
Steps
Under Manage subscriptions, click on the app(s) in the list to view the subscription:
ProBackup for Jira, or
ProBackup for Confluence.
Next to Change plan, click on the three dots, then Enter promo code
Enter the promo code and click on Validate
Once the code is applied, the discount will appear on the subscription.
Notes
If you received separate codes for Jira and Confluence, apply each code to its matching app. A Jira code works only on the Jira subscription, and a Confluence code works only on the Confluence subscription.
Applying a code keeps your current rate in place. It does not create a new charge.
Backups continue running without interruption while the code is applied.