This article explains how signing in works in ProBackup and how to reset your password if your account uses one.
Do I need a password?
Most accounts don't. On the sign-in page you enter your email address and click Sign in; we then email you a one-time code to sign in with. You can also click Sign in with Google or Sign in with Microsoft.
You only see a password field after entering your email if your account uses a password, for example because you turned on two-factor authentication.
Note: If you sign in with Google or Microsoft, your password is managed by Google or Microsoft. Reset it there.
When signed out
On the sign-in page, enter your email address and click Sign in.
On the password step, click Forgot password?.
Click Confirm to receive a confirmation code by email.
Enter the code from the email, your New Password and Confirm New Password, and click Reset password.
Sign in with your new password.
When signed in
Under Personal Details, click the edit icon next to Password. We immediately email you a confirmation code.
Enter the code, your New Password and Confirm New Password.
Click Confirm, then sign in again with your new password.
Note: Once your account has a password, ProBackup asks for it when you sign in.