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How to restore HubSpot data

Written by ProBackup

This article explains which data types ProBackup can restore for HubSpot.

Contacts and deals

When you restore a HubSpot contact or deal, you have two options:

Option 1: Restore as new records

Creates a copy of the selected records in your HubSpot account. This is the safest option and does not affect any existing HubSpot records.

The restored record is linked again to its related records (such as companies, deals, notes, calls or meetings) that still exist in your HubSpot account. If those related activities were deleted as well, restore them separately from their own table (see Activities below).

Note: HubSpot doesn't allow two contacts with the same email address. If a contact with the same email still exists, we add a unique suffix to the email address of the restored contact (e.g. [email protected]).

Option 2: Overwrite existing records

Updates existing records with the backed-up field values. Use this to roll back changes to a contact or deal that still exists in HubSpot. When you select Overwrite existing records, a field picker appears. Select which fields you want to overwrite.

Note: Overwriting is only possible for records that still exist in HubSpot. A deleted record can only be restored as a new record.

Companies

When you restore a company, a duplicate is created in your HubSpot account.

Tickets

When you restore a ticket, a duplicate is created in your HubSpot account.

Custom objects

When you restore a custom object record, a duplicate is created in your HubSpot account.

Activities

When you restore an activity (a note, email, call, meeting or task), a duplicate is created in the related contact or company.

Attachments

When you restore an attachment, the file is re-uploaded to the related activity.

Email templates

When you restore an email template, a duplicate is created in your HubSpot account.

Forms

When you restore a form, a duplicate is created in your HubSpot account.

Marketing files

When you restore a file, it is re-uploaded to your HubSpot account.

Products

When you restore a product, a duplicate is created in your HubSpot account.

Invoices

When you restore an invoice, a duplicate is created in your HubSpot account.

Orders

When you restore an order, a duplicate is created in your HubSpot account.

Good to know

  • Read-only properties (for example values HubSpot calculates itself) are not restored.

  • If the original owner of an activity no longer exists in HubSpot, the activity is restored without an owner.

  • Field values that HubSpot rejects (for example a value that must be unique) are left out so the rest of the record can still be restored.

Data that can't be restored

The following data types are backed up, so you can view them in your vault, but they can't be restored to HubSpot:

  • Workflows

  • Campaigns

  • Marketing events

  • Quotes

  • Custom properties

  • Segments (lists)

  • Folders

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