When you have accidentally deleted the wrong set of data in your SaaS app, we recommend following the following steps:
Check the trash bin or archive
First check if you can recover and restore the data directly in the app. Most apps have some sort of trash, bin or archive system that keeps the recently deleted items for a certain number of days. If the item is recently deleted, then there is a good chance that the record is still present in the trash folder.
If the item is still the available, we recommend restoring the data from there as this will provide the highest data fidelity and restore the record with its original ID.
Example: Here is an article on how to recover items in Asana.
Restore with Pro Backup
If the data is not available in the trash or bin, we can fall back on Pro Backup to restore the data. To do so, follow these steps:
Login to Pro Backup & select the right app in the menu bar
Go to Backups and click on the relevant data type in the left sidebar (e.g. Tasks)
Use the drop-down folders to look up the record (e.g. select the correct workspace and project)
Tip 1: Type a keyword in the search field to quickly search through the entire table. Note that this will only search in the current table (so make sure to select the right values in the drop-down fields.
Tip 2: For some data types you can select “Not active” in the search criteria. This allows you to search specifically for items that have been deleted.
Once you have find the relevant record(s) in the table, you can select them and click on Restore Copy.
Here's a video tutorial that showcases this for ClickUp tasks and lists.