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How to access your invoices

Written by ProBackup

This article explains how to view your invoices in ProBackup and how to receive them by email.

Viewing your invoices

  1. Scroll down to Invoice History.

  2. Click "Open invoice" to view an invoice in your browser.

Receiving invoices by email

You can have invoices sent automatically to an email address of your choice.

  1. Scroll down to Billing info and click "Update information".

  2. Enter the desired email address in the Billing email field.

  3. Click "Save".

Paying an open invoice

Open Invoice History and click Open invoice on the unpaid one. The invoice page carries a payment link and our bank details, so a colleague in finance can pay it without a ProBackup login.

If your company cannot accept bank details taken from an invoice, ask us for them on company letterhead and we will send them by email.

VAT number, company name and address

Invoices use whatever is in Billing info at the moment they are issued, so update it before your next renewal.

  1. Scroll down to Billing info

  2. Fill in your company name, address and VAT number,

  3. Confirm by clicking the Update button.

An invoice that was already issued cannot be edited in

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