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How to restore Jira data

Written by ProBackup
Updated over 2 weeks ago

This article explains which data types ProBackup can restore for Jira and any known limitations.

Issues

When you restore an issue, a duplicate is created in the related project. The following data is included: description, attachments, comments, labels, and most custom field values.

Known limitations:

  • Not all custom field values will be restored.

  • Components will not be restored.

  • Child issues will not be restored when restoring a parent issue.

Comments

When you restore a comment, a duplicate is created in the related issue.

Files

When you restore a file, it is added to the related issue.

Projects

The restore of projects is currently not supported but will be added later in 2026.

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