This article explains how to find your GitHub installation ID if you are having trouble connecting GitHub to ProBackup.
Normally you don't need this: after you install ProBackup from the GitHub Marketplace, GitHub sends you back to ProBackup and the installation ID is filled in for you. You only need to look it up yourself when GitHub shows a Configure button instead of an Install button (the app is already installed), or when ProBackup says the installation ID does not seem correct.
Step 1: Install the app
If you have not already done so, install ProBackup from the GitHub Marketplace:
You can install it on your personal GitHub account or on a GitHub organization. ProBackup only backs up the repositories you give the app access to.
Step 2: Find your installation ID
If you installed ProBackup on your personal account:
Go to your installed GitHub apps at https://github.com/settings/installations (or Settings > Applications > Installed GitHub Apps).
Click Configure next to ProBackup.
If you installed ProBackup on an organization:
In GitHub, open your organization's Settings.
In the sidebar, under Third-party Access, click GitHub Apps.
Click Configure next to ProBackup.
In both cases, copy the number at the end of the URL in your browser. For example: https://github.com/settings/installations/12345678 or https://github.com/organizations/your-org/settings/installations/12345678 - in this case, the installation ID is 12345678.
Step 3: Enter the installation ID in ProBackup
Return to the ProBackup onboarding wizard (Connect to GitHub).
Paste the installation ID into the Installation ID field.
Click Check Connection.
Note: If ProBackup still says the installation ID does not seem correct, check that you copied the number from the ProBackup app (not another GitHub app), or click Install to reinstall it from the GitHub Marketplace. Still stuck? Contact us via the chat widget.


