All Collections
Accounts & Billing
Accounts
I cannot login to Pro Backup
I cannot login to Pro Backup
Pro Backup avatar
Written by Pro Backup
Updated over a week ago

If your login attempts keep failing, please try the following:

Password reset

If the combination of your email and password is not correct, you can try to reset your password.

  • Visit to our website

  • Click on Sign In

  • Fill in your email and click on Send me the link

  • Fill in the 6-digit verification code that has been sent to your email and your new password

  • Click on Change password to finalize the update

Verify your email

It is possible that you have signed up to Pro Backup with a different email address. In this case we recommend to search for “Pro Backup” in your inboxes to see which email was used.

Once you have found the correct email, try to sign in again.

Sign up as new user

It is possible that you did not yet sign up with your email address or that the previous account has been closed in the meantime. In this case you will need to create a new account:

  • Visit to our website

  • Click on Start now

  • Click on the logo of the app that you would like to back up

  • Follow the onboarding instructions

Did this answer your question?